Arkcotex.com - Adikt Jeans & Womens Western Styles

Payment Options
Arkcotex.com accepts:
Visa, MasterCard, American Express and Discover

After you click "Submit Order" an e-mail confirmation including an order number will be sent to the e-mail address on file. Full order information, including shipment tracking, can be found in Your Account after your order is placed. Once your order has shipped, your credit card will be charged. You will only be charged for the items that are shipped to you, along with appropriate shipping and tax where applicable.
Security
When ordering with us, we want our customers to feel confident that their personal information and credit card data is completely safe. On Arkcotex.com, we employ 128-bit Secure Sockets Layer (SSL) technology that safely encrypts all of your private information when placing an order, and guarantees it is sent securely into our systems to be processed.
Shipping Times
Regular service: 5-7 business days

Overnight service: available for most items shipping within the continental U.S. Call 1-626-217-9823 before 10:00am PST, Monday through Thursday. Overnight orders placed on Friday will be delivered the following Monday.

*For express delivery, online orders must be placed by 10:00am PST.
Shipping Charges
Canada Delivery - $45 (7-10 business days. Customers are responsible for all duties and taxes assessed.)

Most orders will ship out within a day of ordering (we do not ship Saturdays, Sundays or holidays). Two Day and Overnight Delivery orders placed after 10 am EST will not ship until the next business day. Some orders will take 24-48 hours to process.

Once we're finished preparing your order, you will receive an e-mail informing you that the order has shipped. Information about any backordered items will be included in this email. Your order will be shipped via standard shipping unless you select an alternative. Upon shipment, most orders are received within 7 business days.
Return Policy (domestic)
We offer free shipping for domestic U.S. orders with a subtotal of $85 or more (not including shipping, handling, tax). We will charge a flat shipping fee of $19 per package for products which had a subtotal below $85. A refund for the shipping fee will not be issued for returned products. Returns are accepted within 60 days of the original purchase date.
International Ordering
Please complete your order online or contact us at 626-217-9823 between 8 am and 12 midnight EST.

All Arkcotex prices are quoted in U.S. dollars, and your credit card company will calculate the exchange automatically.
Canada Shipping
Orders shipped to Canada will be charged a standard delivery charge of $45.00 Effective 2/02/09, customers are responsible for paying all duties, taxes and other fees assessed by the Canadian government.

Orders sent to Alberta, Manitoba, Newfoundland and Labrador, Nova Scotia, Ontario, British Columbia, New Brunswick, Prince Edward Island and Saskatchewan will be shipped via UPS and are generally received within 7-14 business days from the date of shipment.

Orders shipped to the Northwest Territories, Yukon and Nunavut will ship via United States Postal Service and are generally received within 7-14 business days from the date of shipment.

We regret that we are unable to ship to Canadian PO Boxes. Unfortunately, Canadian orders cannot be expedited.
International Returns
Please send items back to us at the address below using any trackable shipping method. Once we receive your package, we will promptly process your return or exchange. Please be sure that your package is insured and prepaid. Sorry, we cannot accept COD returns.

Arkcotex Fashion Inc.
19039 COLIMA RD.# 309
ROWLAD HEIGHTS CA 91748
USA

Your refund will be credited back in US Dollars at the current exchange rate.
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